Privacy Policy

Effective Date: January 8, 2026

At 912Postcard, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information

Name, email address, phone number, and other similar contact information you provide.

Technical Information

IP address, device identifiers, browser type, operating system, and related technical data collected through cookies and similar technologies.

Usage Data

How you interact with our website and services, such as pages viewed, time spent, clicks, and features used.

Transaction Information

If you make a purchase or enter into a financial transaction, we may collect payment-related details and transaction data. (Note: payment processing is typically handled by third-party processors; we generally do not store full payment card numbers.)

2. Mobile Messaging Terms and Consent

When you provide your mobile number to 912Postcard, you expressly consent to receive text messages, including messages sent using an automatic telephone dialing system (where permitted by law). Message types may include:

• Account notifications and alerts
• Transaction confirmations
• Service updates and maintenance notifications
• Customer support communications

Mobile Messaging Details

• Message frequency varies based on account activity and preferences
• Message and data rates may apply (as determined by your wireless carrier)
• Text STOP to unsubscribe at any time to (727) 297-3301
• Text HELP to (727) 297-3301 for customer support information
• Supported carriers include major U.S. carriers (including AT&T, T-Mobile, Verizon, and others)
• Consent to receive messages is not a condition of purchase

Phone Number Protection

• We never sell phone numbers to third parties
• Numbers may be shared only with authorized service providers for message delivery
• Phone numbers are protected using appropriate technical safeguards (including encryption where applicable)
• Phone numbers may be deleted upon account termination or opt-out request, subject to legal/operational retention needs

Message Content and Delivery

• Message content may be protected during transmission using industry-standard methods
• Message logs may be retained for up to 12 months for compliance, troubleshooting, and quality assurance
• Delivery status may be monitored to maintain service quality

3. How We Use Your Information

We may use collected information to:

• Provide, operate, and maintain our services
• Improve website performance, functionality, and user experience
• Process transactions and fulfill orders
• Communicate about updates, service notices, and promotional information (where permitted)
• Comply with legal obligations
• Deliver authorized text messages and communications based on your consent and preferences

4. Information Sharing and Disclosure

Mobile messaging policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services (such as customer service and message delivery) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with:

• Service providers needed to operate the website and deliver services (including messaging providers)
• Partners who assist with message delivery and verification
• Law enforcement or regulators when required by law
• Other third parties only with your explicit consent

Legal Obligations

We may disclose information when required by law, such as in response to subpoenas, court orders, or other legal processes.

5. Data Security

We use reasonable, industry-standard safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system can be guaranteed 100% secure.

Mobile messaging security measures may include:

• Encryption of phone numbers and sensitive data (where applicable)
• Secure storage systems
• Access controls and authentication
• Periodic security reviews and audits
• Employee security training
• Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember preferences, analyze usage, and improve site performance. You can adjust cookie settings in your browser. Disabling cookies may affect certain website features.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, correct, or delete your information
• The right to object to or restrict certain processing
• The right to withdraw consent where consent is the legal basis

Specific to mobile messaging:

• The right to opt out by texting STOP at any time
• The right to request deletion of your phone number (subject to legal/operational retention requirements)
• The right to modify messaging preferences
• The right to request available messaging history information (where applicable)

To exercise rights, contact us at support@912postcard.ai.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If we make material changes affecting mobile messaging services, we may notify you via:

• Email notification
• Text message (if you are opted in)
• A notice on our website

9. Contact Us

If you have questions or concerns about this Privacy Policy or our mobile messaging practices, contact us: